FocusMe plugin issue

[dorisgorney]

Hi,
I installed FocusMe on Windows 10 configuration for evaluating.Unfortunately, Outllook abortes while loading FocusMe plugin. Can you help me.I really would like evaluating FocusMe. Thanks for your help.

[FocusMe Admin]

Hi,
I installed FocusMe on Windows 10 configuration for evaluating.Unfortunately, Outllook abortes while loading FocusMe plugin. Can you help me.I really would like evaluating FocusMe. Thanks for your help.

Hi Doris! 

Thanks for letting us know about the issue! Sorry to hear that Outlook is crashing when loading the FocusMe plugin. To help us figure this out, could you share a quick video showing the problem?

Once you have the video, you can send it along with any details (like your FocusMe version and Outlook version) here: https://focusme.com/support/.

We’ll take a look and help you get this sorted!


Regards,

Ryan

The FocusMe Support Team

[RoseBL]

Hi,
You try to disable other Outlook add-ins, running Football Bros both Outlook and FocusMe as Administrator, or reinstalling FocusMe to resolve the issue.