Firefox not getting URL

[jebus888]

Currently I can't use Firefox because Focusme doesn't detect URL's in the browser. Can this be fixed or do I have to use another browser and block Firefox?

Thank you

[FocusMe Admin]

Currently I can't use Firefox because Focusme doesn't detect URL's in the browser. Can this be fixed or do I have to use another browser and block Firefox?

Thank you

Hello there! 

Thanks for bringing this to our attention! FocusMe should be working fine on Firefox. May we know if you're using Windows or Mac? Also, do you happen to have the Firefox add-on added to your browser? As this one will help better block URLs and Titles, plus, it's mandatory for Mac users. 

You can get it here: https://addons.mozilla.org/en-US/firefox...connector/

If your issue persists, please reach out to us directly: focusme.com/support/

We look forward to hearing back from you! 

Cheers,

Ryan

The FocusMe Support Team

[nidleatt]

Currently I can't use Firefox because Focusme doesn't detect URL's in the browser. Can this be fixed or do I have to use another browser and block Firefox?
slope
Thank you

That's the same issue!

[RoseBL]

You may need to check if FocusMe's browser extension for Firefox is properly installed and up-to-date. If the issue persists, using a different browser temporarily or reaching out to FocusMe support for troubleshooting might be necessary.

[FocusMe Admin]

Hello Nidleatt & RoseBL!

Our apologies for not being able to get back to you sooner. I agree with RoseBL's recommendation. We may need you to re-install the FocusMe extension and yes, give it a shot with a different browser.

Please do let us know here: focusme.com/support/ if you still encounter this problem. We're happy to help!

Best

Ryan

The FocusMe Support Team

[helen]

I understand your feelings, it's really inconvenient to not be able to use Firefox because Focusme doesn't recognize the URL. Hopefully, an update from Focusme will resolve this in the future, but if you're in a pinch, you can try other browsers in the meantime. That's not my Neighbor