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+--- Thread: Android (/showthread.php?tid=3497)



Android - Lass86 - 11-17-2024

Hello!

I tried installing the app on my phone, but after giving permission to the app. I just stay on the screen that's asking me for permission. How do I get past this screen? How do I use the phone app?

Sincerely,
Indra Bergmans


RE: Android - FocusMe Admin - 01-15-2025

(11-17-2024, 08:39 PM)Lass86 Wrote: Hello!

I tried installing the app on my phone, but after giving permission to the app. I just stay on the screen that's asking me for permission. How do I get past this screen? How do I use the phone app?

Sincerely,
Indra Bergmans

Hello, Lass86! 

Ah, installation! We got you - please go to your phone's settings>apps>FocusMe>and look for the three little dots on the upper right-hand corner of the screen>tap it and you'll be able to allow permissions in there.

If that won't work, please don't hesitate to reach out to us here: focusme.com/support/

We look forward to getting it successfully set up for you! 

Cheers,

Ryan

The FocusMe Support Team


RE: Android - LessieHoeger - 03-20-2025

(01-15-2025, 01:26 AM)FocusMe Admin Wrote: Hello, Lass86! 

Ah, installation! We got you - please go to your phone's settings>apps>FocusMe>and look for the three little dots on the upper right-hand corner of the screen>tap it and you'll be able to allow permissions in there.

If that won't work, please don't hesitate to reach out to us here: focusme.com/support/

We look forward to getting it successfully set up for you! 

Cheers,

Ryan

The FocusMe Support Team

It worked great, thanks.


RE: Android - FocusMe Admin - 03-21-2025

(03-20-2025, 04:40 AM)LessieHoeger Wrote:
(01-15-2025, 01:26 AM)FocusMe Admin Wrote: Hello, Lass86! 

Ah, installation! We got you - please go to your phone's settings>apps>FocusMe>and look for the three little dots on the upper right-hand corner of the screen>tap it and you'll be able to allow permissions in there.

If that won't work, please don't hesitate to reach out to us here: focusme.com/support/

We look forward to getting it successfully set up for you! 

Cheers,

Ryan

The FocusMe Support Team

It worked great, thanks.
So glad to know that! Thank you for updating us and have a wonderful weekend, ahead!