FocusMe Community
Break Screen question - Printable Version

+- FocusMe Community (https://community.focusme.com)
+-- Forum: Categories (https://community.focusme.com/forumdisplay.php?fid=1)
+--- Forum: Getting Help (https://community.focusme.com/forumdisplay.php?fid=3)
+--- Thread: Break Screen question (/showthread.php?tid=3436)



Break Screen question - friedareagan - 03-13-2024

Hello,

I have downloaded FocusMe on my Mac to try and lock out some of the websites and apps and keep me focused on my studies/work. However, when I use the Pomodoro timer and the break time comes, a big blue screen pops up and prevents me from using anything on the computer without canceling the break and going right back into the work. Anyone else use this and know if there's a way to fix this? I think it's a setting but it looks like it should be off for me as I do not have Blank Screen During Break or forced checked. 

I appreciate anyone's help. Thanks in advance!
Regards,
Fried


RE: Break Screen question - FocusMe Admin - 03-19-2024

(03-13-2024, 08:05 AM)friedareagan Wrote: Hello,

I have downloaded FocusMe on my Mac to try and lock out some of the websites and apps and keep me focused on my studies/work. However, when I use the Pomodoro timer and the break time comes, a big blue screen pops up and prevents me from using anything on the computer without canceling the break and going right back into the work. Anyone else use this and know if there's a way to fix this? I think it's a setting but it looks like it should be off for me as I do not have Blank Screen During Break or forced checked. 

I appreciate anyone's help. Thanks in advance!
Regards,
Fried

Hello Fried,

Thanks for bringing this to our attention - we're more than happy to help! May we please request you to reach out to us via chat support or by submitting a support ticket through this link: 

focusme.com/support/

That way we can better (and faster) help you? 

Sincerely,

Ryan

The FocusMe Support Team


RE: Break Screen question - KaleyThiel - 10-29-2024

Have you fixed that problem yet. Please show me how to fix it, I am in the same situation as you. Among Us



RE: Break Screen question - FocusMe Admin - 10-31-2024

(10-29-2024, 09:55 AM)KaleyThiel Wrote: Have you fixed that problem yet. Please show me how to fix it, I am in the same situation as you.

Hi Kaley! 

We want to help you! Please reach our support team either via chat or support ticket: focusme.com/support/

We'll wait for you so that we can help as soon as possible! 

Regards,

Ryan

The FocusMe Support Team