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Urgent help. How do I reset my master password - Printable Version

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Urgent help. How do I reset my master password - eileengoh10 - 04-17-2021

My son had changed (he hacked!) the master password and refused to reveal. I need a hard reset of this master password, to gain control back of the device. Please help. Urgent!!!

Thanks!


RE: Urgent help. How do I reset my master password - lorenz - 04-17-2021

(04-17-2021, 03:04 AM)eileengoh10 Wrote: My son had changed (he hacked!) the master password and refused to reveal. I need a hard reset of this master password, to gain control back of the device. Please help. Urgent!!!

Thanks!

We're so sorry to hear that Eileen. We can absolutely help you with that ASAP. We just need your help to submit a ticket here to verify the account and send you the reset tool: https://focusme.com/support/

We'll be waiting for you!


RE: Urgent help. How do I reset my master password - jasonjlawton - 05-13-2021

What happens if you forget your 1Password master password?


RE: Urgent help. How do I reset my master password - lorenz - 05-14-2021

(05-13-2021, 04:29 PM)jasonjlawton Wrote: What happens if you forget your 1Password master password?
Hi there! The short answer is... you won't be able to access your FocusMe App.

But don't worry! You can contact us here so that we can help you reset it immediately: https://focusme.com/support/