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Hey, i´d like to use FocusMe parental control function.

The child should and could start the computer for his own and should get a time limit for internet access (social media sites) and apps (games). Does FocusMe and the plan starts automatically with the computer? Under settings i controled the recommended settings for parental control.

And another thing i saw: When i start e.g. youtube, the counter counts downwards. but if i use another window with windows explorer (for example) which is activated, and the youtube video besides it, the countdown time for the plan does not count downwards. Is this correct?
Hi there. I have a few things that might help you:

First off, here's a guide specifically for parental controls: https://focusme.com/docs/how-to-use-focu...l-control/

You can enable "start at logon" in the settings tab to make FocusMe start whenever the computer is turned on. Additionally, you can enable "start minimized" so FocusMe starts running in the background instead of opening the main window.

Once you've set FocusMe to start automatically, you can then setup you plan to run on a schedule (if you haven't yet). The guide above details how you can do that.

In case you run into problems with your plan, you can contact support by going to focusme.com/support then either create a ticket or chat with us there.
(03-22-2019, 03:40 PM)glenn Wrote: [ -> ]Hi there. I have a few things that might help you:

First off, here's a guide specifically for parental controls: https://focusme.com/docs/how-to-use-focu...l-control/

You can enable "start at logon" in the settings tab to make FocusMe start whenever the computer is turned on. Additionally, you can enable "start minimized" so FocusMe starts running in the background instead of opening the main window.

Once you've set FocusMe to start automatically, you can then setup you plan to run on a schedule (if you haven't yet). The guide above details how you can do that.

In case you run into problems with your plan, you can contact support by going to focusme.com/support then either create a ticket or chat with us there.

Thanks for help! But my biggest problem is the counter for e.g. social media. If i watch a youtube video for example and open a windows explorer window on the other screen, the youtube video is playing on (inactive) and the counter did not count. This not helps me for parental control, if children finds out Wink
Hey, we've recently released an update that addresses this issue with inactive browsers. If you haven't yet, you can try updating to the latest version. You can manually update by downloading the latest version here: https://focusme.com/download/

Additionally, the browser addons are the key to this feature. you can download them here:

- https://focusme.com/download/addons/chrome/
- https://focusme.com/download/addons/firefox/

If in case you're still having problems, you can create a ticket here so we can investigate further: https://focusme.com/support/
(03-26-2019, 06:39 PM)glenn Wrote: [ -> ]Hey, we've recently released an update that addresses this issue with inactive browsers. If you haven't yet, you can try updating to the latest version. You can manually update by downloading the latest version here: https://focusme.com/download/

Additionally, the browser addons are the key to this feature. you can download them here:

- https://focusme.com/download/addons/chrome/
- https://focusme.com/download/addons/firefox/

If in case you're still having problems, you can create a ticket here so we can investigate further: https://focusme.com/support/

Hey, i installed the update and the the browser addons. It still does not work. If the youtube video runs in background, the timer does not countdown. i checked it again.
We might need further information regarding this issue. Please create a ticket here: https://focusme.com/support/

Thanks!